The UK’s first integrated specialist POD production line, installed at Clays, puts us on the front line for production quality and efficiency in the expanding POD market; where excellence in fulfilment speed, accuracy and reliability are key service requirements. Publishers can now make backlist titles immediately available to consumers and trade customers without holding costly inventory.
As primary UK supplier to Penguin for monochrome book production, Clays was asked to implement a POD solution for high street customers. Clays and Penguin worked closely to achieve a successful and on-time implementation, supported by fully interfaced IT for efficient order administration and customer service.
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Clays brings to the POD offering its reputation for customer service, providing Penguin a fully tailored and branded operation to ensure a high quality and reliable shopping experience for customers. We handle all pre-press requirements and individual orders are automatically fed from Penguin into Clays’ existing scheduling systems. From there, orders are continually reported and tracked through to on-time production and fulfilment, via Royal Mail or chosen parcel carrier service.