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Experience and examples of service excellence
By providing services to over 3,000 organisations across the group, we will undoubtedly have experience in your sector. Have a look through our case studies and see what we have done in each market sector and how we can help you meet your joined-up marketing challenges.
Related case studies
Related research
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Consumer decision making influences
We have commissioned some independent research into the key influences on consumer decision making - in-store, on-line and socially. This includes a deep-dive into the Financial Services market.
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Charity Committed Giver research
The moment of truth for many charities is when they can convince an individual to move from being an ad hoc giver to a long term committed supporter. This research looks at the motivations as to why someone will, or will not commit.
Related articles
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Age of the consumer
This second decade of the 21st century is already characterised by a disruptive shift in power from marketers to consumers. It’s the glorious ‘age of the consumer’.
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The power of personalisation
Personalisation in marketing has many facets – from just getting the right name and address on a letter, to online recognition and delivery of bespoke content.